// FAQ.jsx — accordion FAQ
const { useState: useStateF } = React;
const Reveal_F = window.Reveal;
const PageHero_F = window.SantirmaPageHero;
const FAQ_DATA = [
{
section: 'Applying',
items: [
['What does the $45 application fee cover?',
'A three-bureau credit check, criminal background screening, employment verification, and prior-landlord outreach. The fee is paid to our screening provider; Santirma does not profit from it. If your home is rented before we begin reviewing your file, the fee is refunded in full.'],
['What income do I need to qualify?',
'Verifiable gross income of at least 2.5x the monthly rent across all applicants. We accept W-2, 1099, and offer letters. Students and others without traditional income can qualify with a guarantor who meets 4x rent.'],
['Will a low credit score disqualify me?',
'Not automatically. We look at the whole picture — payment history, debt-to-income, and rental history weigh heavily. A score below 620 may require an additional security deposit or guarantor. Tell us your story in the application notes; we read them.'],
['Do you accept Section 8 / housing vouchers?',
'Yes. Washington State law requires it, and we welcome it. Source-of-income discrimination is illegal and against our values. The same screening criteria apply uniformly to all applicants.'],
['How long does it take to hear back?',
'Most applications are decided within one to two business days. Complex files — guarantors, multiple applicants, voucher coordination — can take three to five.'],
],
},
{
section: 'Living with Santirma',
items: [
['How do I pay rent?',
'Through the resident portal at residents.santirma.com. We accept bank ACH (free), debit, and credit (3% processing fee). Rent is due the 1st, late after the 5th. We do not charge late fees in the first month a resident is late — we call first.'],
['How do I submit a maintenance request?',
'Use the resident portal or call our 24/7 dispatch at 206.555.0211. Emergencies (flooding, no heat, security) get a response within an hour; standard tickets are scheduled within three business days.'],
['Can I have a pet?',
"Most of our portfolio is pet-friendly. We do not impose breed restrictions and we cap pet deposits at one month’s pet rent (typically $35–$75/mo). Service and assistance animals are always welcome and never charged."],
['Can I paint or hang things?',
'Yes. Nails, screws, picture-hanging, and paint in a neutral palette are all fine. We just ask you let us know in advance and return the unit to neutral when you leave. We provide the paint codes.'],
['What happens at the end of my lease?',
'We reach out ninety days before lease end with a renewal offer or a quiet conversation about what comes next. No auto-renewal traps. No "renewal fees." If you give notice, we coordinate move-out, walk-through, and security-deposit return within 21 days as required by Washington law.'],
],
},
{
section: 'For Property Owners',
items: [
['What does management cost?',
"Full-service management is 8% of monthly rent collected. No setup fees, no renewal fees, no markups on maintenance vendors. Leasing-only is 75% of first month’s rent. Portfolio (5+ doors) is custom."],
['How quickly will my home rent?',
'Our portfolio average is twelve days from listing to signed lease. Editorial photography, accurate pricing, and pre-screening do the work.'],
['How do you handle maintenance vendors?',
'We maintain a vetted network of licensed plumbers, electricians, HVAC technicians, and general contractors. Scopes over $400 require your written approval. You see every invoice with a photo of the work. We do not mark up vendor pricing.'],
['Can I terminate management mid-contract?',
'Yes. Thirty days written notice, no termination fee. If we have an active lease in your home we will transition residents respectfully and turn over all files within fifteen days.'],
],
},
];
function FAQAccordion({ items }) {
const [open, setOpen] = useStateF(0);
return (